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Guarantee

As manufacturers, at Phoenix Technologies we are liable to guarantee the first-rate quality of your Product, and so we expect you will not need to ask for technical assistance during the life of your Product.  Notwithstanding, should you need technical assistance, you can refer to your vendor or contact our Customer Service by dialing +34 902 114 290 or sending an e-mail to sat@phoenixtechnologies.es.
The present warranty covers your Phoenix Technologies’ product for a limited period of two years upon the date of purchase, which must be proven by a proof with fiscal value such as the original receipt of the purchase or ticket.

The warranty of your Product is subject to the General Law for the Defense of Consumers and Users (Ley General para la Defensa de Consumidores y Usuarios – LCU) by Royal Decree 1/2007.

Phoenix Technologies provides a Limited warranty of six (6) months for all batteries and of 12 months for all transformers and accessories, since they are considered perishable products. The warranty period shall commence upon purchase of the Product by the end user. According to the Law 23/0023 of July 10 warranty on the sale of consumer goods.